Our clients stay. Here's why.
Real feedback from Florida businesses we support every day.
Ricardo got right on this problem and addressed it quickly. He called me to follow up, too. This is reason #975 why I love working with Think.
I had a last minute change needed to our phone system prior to our business opening that I had forgotten to let Think Technologies know about. I called their emergency number and they got me in touch with one of their on-call techs who went above and beyond taking care of my request. I am extremely pleased with this company's responsiveness to my issue.
Extremely quick to respond to my request AND they provided me with an entire list of everyone that has the fax capability now. This was so above and beyond in customer service as I did not think to ask for that myself but they knew I'd need it. That was awesome! Thank you thank you thank you!
Always very quick and prompt to help address my issues! They're also very good about follow up on open tickets because I can easily forget to reply to them via email so they're always following up and it is greatly appreciated! The email option is the best part for my busy schedule.
My company works with Think Technologies frequently and they are consistently helpful and prompt, kind and understanding. They are professional and always strive to solve the issues we run into. Highly recommend.
Cameron did a great job! He had no problem overcoming the obstacles that he encountered and was professional and patient throughout the entire process!!
More from Our Clients
The Think Technologies Group team are great to work with. Everyone I spoke with communicated well and made it extremely easy to take care of the request needed.
Fast, friendly, and professional customer service every single time.
Brandin was, as always, excellent, cheerful, and a pleasure to work with! A++++
They saved me money on phone line reductions. I always LOVE saving money!
Issues resolution FAST and ON TARGET; EXCELLENT
I was helped, successfully, right away. I let them know one out of the two links didn't work, just in case they needed to know. And I got a "thanks for the heads up" response. It's small but that's customer service right there. Even if what I pointed out didn't matter. I'm sure in Tech a lot of personalities don't have the catering/affirming/nurturing aspects of customer service. But it's easy to learn and makes all the difference.
Lauren was amazing at helping me on my changes for our phone lines. Her customer service and timely responses were fantastic. Thank you, Lauren and the crew at think! P. Grosso, Marketing Manager Big Sun Fencing
Matt was a great! He took care of me quickly and efficiently. And he was super nice too!
Prompt, responsive, knowledgeable, pleasant, insightful into what our needs were. Got the job done effectively and efficiently.
Very quick and Aileen understood my dilemma therefore offering more options for me than I knew I had available.
THINK fixed my phone's VM issue very quickly. Now I can get back to my busy work schedule. Thanks THINK!
Poi was quick in resolving the issue with the phone's PIN. She was quick, knowledgeable and very pleasant.
Cameron was friendly and made sure to understand my issue. All has been resolved.
Jeremy Webb did a great job of re-installing the phone system 3CX on my computer.
Excellent customer service! Always prompt with updates along the way.
Quick and efficient resolution to the issue. Great customer service.
New equipment purchase. Lauren was a rock star getting us set up!
Ricardo offered a very personal and professional set up! Bravo!
Excellent follow up and resolution. Thank you Ricardo!
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