Features & Integrations

Features

pro

Extensions

Unlimited

Import / Export Extensions via CSV

X

SIP Trunks / Gateways Support

X

Call Routing by DID & CID (DDI)

X

Extensive Codec Support

X

Receive Voice Mail via Email

X

Call Transfers (Blind & Attendant)

X

Call Forward on No Answer (CFU)

X

Hold (CW) incl. Custom Music on Hold

X

Intercom / Paging

X

Call Parking / Pickup

X

Busy Lamp Field (BLF)

X

Real Time System Status

X

Easy Backup and Restore (incl. Scheduled Backup)

X

Voicemail

X

Voicemail Transcription

X

Sennheiser Headset Integration

X

Auto Attendant / Digital Receptionist

X

Ring Extension & Mobile Simultaneously

X

Integrated Fax Server (Central and per User)

X

Supported SIP Phones Integration

X

Manage IP Phones Network Wide

X

Automatic Plug & Play Phone Provisioning

X

3CX Apps: Web Client, iOS, Android, Windows, Mac

X

Audio Bridge

X

Directory (Company & Private Phonebook)

X

Sync with Office 365 (Users’ Phonebook)

X

Web Conference Dial-In

X

Web Conferencing
(incl. Polls, PDF-Share, Screen Share, Remote Assist & Record)

X

Call Logging

X

Click2Call (Browser Extension)

X

Click2Talk

X

Click2Meet

X

Website Live Chat and Talk

X

CRM Integration

X

Sync with Office 365 (Azure AD)

X

Call Queuing

X

Real Time Statistics & Monitoring

X

SLA Alerting

X

Switchboard

X

Wallboard

X

Callback

X

Call & Queue Reporting

X

Call Recording Transcription and Search

X

Barge In / Listen In / Whisper

X

See Group Recordings

X

Call Flow Designer

X

Hot Desking

X

Scheduled Restore

X

Connect Remote Offices (Bridges)

X

 

CRM Integrations

  • Microsoft Outlook
  • Microsoft Dynamics
  • Office 365
  • Datev
  • Nutshell
  • EBP
  • MongoDB
  • Salesforce
  • MS Exchange
  • Freshdesk
  • Zendesk
  • Vtiger
  • MS SQL Server, MySQL, PostgreSQL Database